Thank you for your interest in selling Grand Diva products! We are committed to the success of your business and are proud to provide you, our wholesale partners, with the best service and quality products available to your customers.
Grand Diva Retailer Terms and Conditions
These terms and conditions apply to "Retailers," who order Grand Diva products at wholesale solely for the purposes of resale to the public. Sales to Retailers are limited to verified commercial retailers whose status as a retailer must be verified to Grand Diva's satisfaction. Verification may include photographs of Retailer's store interior and exterior, and a government business number/registration or any other applicable documentation. Retailers agree that Grand Diva products shall be sold only within a retail space where Retailer's customers can see Grand Diva products. Grand Diva reserves the right to terminate the account of any Retailer who in Grand Diva's sole opinion diminishes Grand Diva's brand or image because of the way Products are sold, priced, serviced, depicted or represented.
- Minimum opening order for new wholesale accounts is $1,000.00 AUS Dollars (excluding GST).
- In addition, a $500.00 AUS Dollar bi annual minimum is recommended to keep your account active and in good standing. With the rollout of our seasonal collections, you will be able to continually bring in new styles, which will excite customers and help inventory turnover. Exclusivity in your area will depend on regular orders.
- A shipping and handling fee will be charged at the Australia Post standard rates.
- Any combination of styles and sizes can be ordered to meet opening minimums as long as each style includes a minimum of 4 pieces per style (any size combination).
- Ongoing orders must contain a minimum of 5 pieces per order to maintain wholesale pricing.
Returns, Inspection and Acceptance
All sales are final. You agree to inspect the Garments promptly upon receipt. Only Defective Garments may be returned for exact exchange or account credit. You shall notify us in writing of any shortage, nonconformity or defect or other claim within 7 days after delivery of the Garments, otherwise you will be deemed to have accepted the Garments and waive any rights to reject them. Grand Diva is not responsible for Parcels lost or without proper notification. No returns will be accepted without prior authorization from Grand Diva. Without limiting the foregoing, returns shall not be accepted for any Garments which have been worn, subject to improper storage, maintenance, alteration or other misuse, or to the extent damage or loss results as a consequence of subsequent shipment by you. Your sole remedy, for breach of this agreement or otherwise, is to return the defective Garments to us and our only obligation, upon receipt and inspection of said Garments at our facility, is, at our option, to either replace such non-conforming Garments or to refund or credit the price paid by you for those Garments.
Cost of shipping is dependent on the total weight and cubic size of the order, and shipment destination. Orders are shipped from Brisbane and processed during regular business hours, Monday-Friday 9:30am - 4:30pm EST. Most items ship within 2-3 business days of receipt of payment and will arrive in 5-7 business days from shipping date for most orders. International orders may take longer than 5-7 business days to arrive due to holds placed at customs. Items are shipped via Australia Post from Brisbane at Retailer's expense. All shipments must be signed for on delivery. Retailer agrees that Grand Diva will not be held responsible for any delivery loss or damage.
All orders are subject to Grand Diva's approval. Retailers must make payment for all orders in AUS dollars prior to shipment. Grand Diva accepts the following forms of payment: PayPal; Visa; MasterCard; Cheque (must be cleared prior to shipment of goods); Direct Deposit. Grand Diva will charge the required local GST rate for Australian Retailers.
Grand Diva prices are quoted at the time of an order. Prices may change at any time without prior notice. Products are available on a first come, first buy basis and are not guaranteed to be in stock. All prices quoted in your Wholesale logon are GST exclusive prices. GST will be added in the checkout.
Retailers agree that they shall not sell Grand Diva products on the Internet without Grand Diva's prior written consent. Retailers agree that they will not engage in, directly or indirectly, any sales of Grand Diva products on eBay or other auction or similar websites. In addition to any other remedies Grand Diva may have, Retailer authorises Grand Diva to retroactive charge Retailer the difference between the wholesale price paid and the retail price, plus applicable taxes, of all items purchased if it is determined that the Retailer is engaging in unauthorised online sales of Grand Diva products.
Retailers acknowledge that the name "Grand Diva," all text and graphics on Grand Diva web pages, and all photographs of Grand Diva modeled clothing are the exclusive intellectual property of Grand Diva. Permission is granted to Retailers to use Grand Diva photographs, graphics and text solely in connection with the retailing of Grand Diva products and only when there is clear attribution to Grand Diva. Grand Diva intellectual property shall not be used to promote other brands of apparel or other products. Retailers agree to exercise extra care to prevent non-Grand Diva products from being associated with or attributed to Grand Diva. Retailers agree that they shall not use any confusingly similar trademarks or trade names as "Grand Diva." Upon request, Retailers agree to provide Grand Diva with examples of its usage of Grand Diva text, graphics, or photos.
Retailers agree that they shall not represent that there is any relationship between Retailers and Grand Diva other than wholesale supplier relationship defined by this agreement. Retailers further agree that it will not misrepresent, intentionally or unintentionally, any information about Grand Diva or its products. Retailers may be required to follow Grand Diva’s marketing requirements to maintain brand consistency.
Grand Diva makes no warranties, express, implied or otherwise. Refund of price paid or replacement of product is the exclusive remedy agreed to by Retailers. Grand Diva shall not be liable for any incidental or consequential damages for breach of any express or implied warranty on these products. Except to the extent prohibited by applicable law, Grand Diva disclaims any implied warranty of merchantability or fitness for a particular purpose of these products or any part thereof, and any warranty of non-infringement of intellectual property rights.
Limitation of Liability
Retailers agree that Grand Diva shall not be liable beyond the remedies set forth herein, or for lost profits, loss of business or other consequential, special, indirect or punitive damages, even if advised of the possibility of such damages, or for any claim by any third party except as expressly provided herein.
This agreement and any sales hereunder shall be governed by the laws of the State of Queensland, without giving effect to the choice-of-law provisions thereof. You agree to the exclusive jurisdiction of the courts located in Queensland, Australia. Retailers agree to comply with all applicable laws and regulations and of Australia and of the states where it does business.
Changes to Terms and Conditions
These terms and conditions may not be altered, supplemented, or amended by the use of any Retailer document(s). Any attempt by Retailers to alter, supplement or amend these terms and conditions or to enter an order for product(s) which is subject to additional or altered terms and conditions will be null and void, unless otherwise agreed to in a written agreement signed by both Retailer and Grand Diva. Grand Diva reserves the right to amend its terms and conditions from time to time with such amendments to apply to all orders received on or after the time of posting the amendments on Grand Diva's Internet website.